Q: What materials do your hair production use?

A: The core material of our wigs is the original hair from Vietnam , which is sourced from the natural environment. It is combined with high-quality accessories from the industry. This ensures the natural texture and practical performance of the hair from its very source. We select raw hair that has not undergone any chemical dyeing or bleaching. The hair strands are complete from the root to the tip and are consistent in direction. This maximally retains the natural structure of the hair, making the touch and growth state highly compatible with one's own hair. The texture is soft and fluffy, with natural luster and elasticity. It has a strong flowing sensation. After wearing, there is no "fake hair" feeling at all. It has outstanding toughness and can be reused for up to 1 year. It supports various styling operations such as daily washing, drying, curling, straightening, coloring, and perming. After styling, it still maintains a smooth texture and full vitality, without any problems such as dryness, frizziness, or tangling. Ethical Guarantee: The raw materials are sourced through an ethical purchasing model and in collaboration with reliable communities in Yunnan. They follow fair trade and sustainable principles, ensuring the purity and naturalness of every strand of hair from the very source.

Q: Will the color of the hair production differ from the picture?

A: Due to variations in shooting lighting and display resolution, there may be a slight color difference between the actual wig and the picture on the website. This is a normal phenomenon. We have already marked "The actual color is subject to the physical product" on the product details page.

Q: Can I return or exchange the wig if I'm not satisfied with it after receiving it?

A: We support 30-day no-reason return and exchange. The following conditions must be met: ① The wig has not been worn, trimmed, or dyed, and the original packaging and accessories are complete; ② It does not affect resale. Return and shipping fee explanation: For non-quality issues, the shipping cost is borne by the buyer; for quality issues (such as severe hair loss, damaged hair net, or incorrect size), we will bear the shipping cost and provide a replacement or full refund service.

Q: During the use of the product, does it tend to tangle, cause hair loss or fall out?

A: We select the original and natural hair from Yunnan. The hair scales extend from the hair root to the tip and are complete and aligned in the same direction - this is the key to avoiding tangles: When the hair scales are arranged in the same direction, there is very little friction between the hair strands, and there will be no "reverse scales entanglement" situation, naturally maintaining smoothness; at the same time, the hair has not undergone any chemical perming, bleaching or other treatments, and retains natural keratin and toughness. The hair strands themselves are strong and not prone to breakage, reducing "falling hair" at the root level from the very beginning.

In addition, the hair quality nourished by the pure environment of the Yunnan plateau has its own natural elasticity and smoothness. Even during daily combing and styling, it can maintain the integrity of the hair strands, and will not easily become frizzy or tangle.