Shipping & Delivery

Our goal is to provide safer and faster shipping options wherever you live. 

Shipping Methods:

NEWMISS Hair utilizes reliable carriers such as USPS, Amazon Logistics, FedEx, UPS, DHL and Royal Mail for global shipping.

Total Delivery Time:

The time frame for order delivery is divided into two parts: processing time and shipping time.

DESTINATION

PROCESSING TIME

SHIPPING TIME

USA

0-2 Business Days

2-6 Business Days

OTHER COUNTRIES AND REGIONS

5-10 Business Days

If there are issues with your shipping information, we will contact you within 24 hours.

 

Shipping Charge:

For United States, it is free shipping.

For rest of world, we charge about $20-$35 for one order according to the shipping company charge.

Please Note:

Orders will only be remained for 5 working days after submission when the phone number is missing or the address is incomplete. Longer than that, order will be cancelled and money will be returned accordingly. So please make sure to leave the correct shipping address and contact number when you place an order. 

 

Package Delivery:

It is strongly recommended for you sign for delivery,  If package shipped to the correct address or right door frontal by shipment agent ,we won't be responsible for the missing after delivery.

Please contact us within one week since the package shows delivered if you didn't receive it, the shipping company does not accept investigation requests for packages delivered over one week. 

 

Scenario

Responsibility

Incorrect personal shipping info or undeliverable address

Customer

Customs duties in recipient’s country/region

Customer

Buyer’s delivery delay or address modification

Customer

Cancellation or return halfway for personal reasons

Customer

 

If you have any further questions or concerns, please feel free to contact us(service@newmisshair.com). We value your satisfaction!